How Critical Parts Lead OEMs to Overcompensate

Critical equipment drives OEMs to add spares, people and cost.

Sam Burgess explains how better product knowledge changes the model.

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GET MORE OEM AFTERMARKET & FIELD SERVICE INSIGHTS FROM SAM

Non Active repair Time is Killing OEM margins

Non-Active Repair Time is Killing your Margins

A 500-Page Manual is Not Product Support

Product is being fixed on reddit and you should be scared

Your Product's Being Fixed on Reddit & You Should be Scared

Why Learning in the Flow of Work is Transformational for OEMs

Digitising product Data is not Mission Impossible

Digitising Product Data Isn't Mission Impossible

When the Wrong Part is More Expensive than No Part

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