BRIDGE THE GAP BETWEEN TRAINING AND THE TASK
DRVEN brings product knowledge, learning and procedural best practice into the flow of work.
Interactive 3D and 2D work instructions help technicians understand the product during the task, while support, dealers, users and aftermarket teams always have 24/7 access to the product data they need to make good informed decisions.
DELIVER GUIDANCE AT THE POINT OF NEED
Put product-specific knowledge in front of people that need it to inspect, service or repair the product.
REINFORCE TRAINING WITH APPLICATION
Help technicians apply what they have learned to the task in front of them without relying on long-term recall of every product variation and procedure.
MAKE COMPLEX PROCEDURES VISUAL
Use interactive 3D and 2D instructions to show what needs to happen, in which order and where each action takes place on the product.
CONNECT SPARE PARTS WITH PROCEDURES
Move directly from a selected part into its related work instruction, or from a procedure step to the parts, kits and consumables required.
REDUCE ROUTINE SUPPORT CALLS
Answer more product and process questions within the workflow, allowing experienced engineers and support teams to focus on genuine exceptions.
INCREASE TECHNICIAN CONFIDENCE
Give technicians a clear process to follow, helping people with different levels of product experience complete work more consistently.
OEM REDUCES SUPPORT CALLS BY 1,700 HOURS A YEAR
6 ways DRVEN delivers value for our customers
Digitised product knowledge helps technicians and support teams identify parts, understand assemblies, and follow clear visual instructions to reduce repair times.
Digitised product knowledge helps technicians and support teams identify parts, understand assemblies, and follow clear visual instructions to reduce repair times.
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Interactive 3D parts identification and guided work instructions help teams understand the product, and follow the right fix process first time.
Interactive 3D parts identification and guided work instructions help teams understand the product, and follow the right fix process first time.
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Users can rotate, explode, zoom, search, and select parts directly from an accurate 3D model - with ERP integration supporting a smoother order process too!
Users can rotate, explode, zoom, search, and select parts directly from an accurate 3D model - with ERP integration supporting a smoother order process too!
Dealers, technicians, and customers can access clearer product information without waiting to interpret a manual, confirm a part, or explain the next step.
Dealers, technicians, and customers can access clearer product information without waiting to interpret a manual, confirm a part, or explain the next step.
Connect engineering changes to parts catalogues, work instructions and service information, keeping aftermarket knowledge current as products evolve.
Connect engineering changes to parts catalogues, work instructions and service information, keeping aftermarket knowledge current as products evolve.
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Users don't just see information; they understand what they're looking at, what they need, and what to do next - at the moment it's needed.
Users don't just see information; they understand what they're looking at, what they need, and what to do next - at the moment it's needed.