OPTIMISE THE TIME BETWEEN FAILURE & FIX
DRVEN connects the product, its parts and the processes needed to support it. By turning CAD, BoM, manuals and complex product data into clear 3D visual guidance, DRVEN helps aftermarket teams find a faster route from product failure to its return to service.
IDENTIFY PARTS FASTER
Rotate, explode, zoom and search an interactive 3D model to find & order components in their correct assembly context.
REDUCE INCORRECT PARTS
Clearer 3D parts identification ensures the correct component is selected. ERP & eCommerce integrations create a smooth order process.
EASIER REPAIR PROCESS
Deliver clear 3D and 2D work instructions in the flow of work. Users follow the correct process step by step removing avoidable rework.
UNLOCK PRODUCT KNOWLEDGE
More questions answered by more people at the point of need, while experienced engineers spend less time dealing with routine escalations.
ENABLE SELF-SERVE SUPPORT
Empower dealers, customers & remote teams to self-serve with 3D parts catalogues, digital product data and up-to-date work instructions.
PREDICT DOWNTIME EARLIER
Feed critical support information back to design teams, and leverage AI and workflows to reduce unplanned downtime.
OEM REDUCES SUPPORT CALLS BY 1,700 HOURS A YEAR
6 ways DRVEN delivers value for our customers
Digitised product knowledge helps technicians and support teams identify parts, understand assemblies, and follow clear visual instructions to reduce repair times.
Digitised product knowledge helps technicians and support teams identify parts, understand assemblies, and follow clear visual instructions to reduce repair times.
Read More
Interactive 3D parts identification and guided work instructions help teams understand the product, and follow the right fix process first time.
Interactive 3D parts identification and guided work instructions help teams understand the product, and follow the right fix process first time.
Read More
Users can rotate, explode, zoom, search, and select parts directly from an accurate 3D model - with ERP integration supporting a smoother order process too!
Users can rotate, explode, zoom, search, and select parts directly from an accurate 3D model - with ERP integration supporting a smoother order process too!
Dealers, technicians, and customers can access clearer product information without waiting to interpret a manual, confirm a part, or explain the next step.
Dealers, technicians, and customers can access clearer product information without waiting to interpret a manual, confirm a part, or explain the next step.
Connect engineering changes to parts catalogues, work instructions and service information, keeping aftermarket knowledge current as products evolve.
Connect engineering changes to parts catalogues, work instructions and service information, keeping aftermarket knowledge current as products evolve.
Read More
Users don't just see information; they understand what they're looking at, what they need, and what to do next - at the moment it's needed.
Users don't just see information; they understand what they're looking at, what they need, and what to do next - at the moment it's needed.