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Sam Burgess

CEO & Founder, DRVEN

Sam is the Founder and CEO of DRVEN, with more than 25 years’ experience across complex equipment, defence, logistics and through-life support.

During nine years in the British Army’s Royal Engineers, he saw first-hand the disconnect between engineering data and the people operating and maintaining equipment.

He later held senior supply chain and support roles, including Through Life Support Manager at defence vehicle manufacturer Jankel.

Today, Sam is CEO and Founder of DRVEN - pioneering the optimisation of aftermarket performance through the digitisation of product knowledge and the application of parts catalogues and work instructions for OEMs.

Sam Burgess

COMPETENCIES

  • OEM Aftersales Support Efficiency
  • Technical authoring
  • Design for Supportability
  • Digital Thread
  • Digitization of Product Knowledge
  • Product Knowledge Hubs
  • Support & Maintenance Optimisation
  • Parts catalogues and work instructions
sam burgess historical photo
"Having lived and breathed the trauma of needing to support complex machinery, I know first hand that when the product breaks that clock starts ticking. Anything that prevents getting that machine up and running costs money and a heap of stress. I'm here, with DRVEN, to fix that!"
Sam BurgessCEO, DRVEN