MAKE THE GENUINE PART THE EASIEST PART TO BUY
DRVEN transforms CAD, BoM and product data into immersive 3D digital twins of complete products, assemblies, kits and individual parts. Users can visually explore the product, identify the correct component in context and move directly towards ordering.
Because parts catalogues and work instructions draw from the same unified product data, the experience continues into the repair itself. Technicians can move from a part to the relevant procedure, or follow a procedure and see the parts, kits and consumables required to complete it.
NAVIGATE COMPLEX PRODUCTS
Let users rotate, explode, zoom and search an interactive 3D product to understand how assemblies, kits and individual components fit together.
IDENTIFY THE RIGHT PART ACCURATELY
Show components in their correct product and assembly context, reducing uncertainty between similar parts, variants and configurations.
ENABLE SMOOTHER ORDERING
Connect visual parts identification with ERP and eCommerce systems so users can move from finding a component to ordering through the OEM channel.
BUILD MORE COMPLETE ORDERS
Connect repair procedures with the parts, kits and consumables required for the task, helping users consider everything needed before work begins.
REDUCE MIS-ORDERS & RETURNS
Give dealers, technicians and customers more confidence in their selection before an order is placed, reducing avoidable returns and replacement orders.
ENABLE SELF-SERVICE PARTS SUPPORT
Create a parts experience that customers and dealers can use without calling the OEM every time they need to identify or confirm a component.
OEM REDUCES SUPPORT CALLS BY 1,700 HOURS A YEAR
6 ways DRVEN delivers value for our customers
Digitised product knowledge helps technicians and support teams identify parts, understand assemblies, and follow clear visual instructions to reduce repair times.
Digitised product knowledge helps technicians and support teams identify parts, understand assemblies, and follow clear visual instructions to reduce repair times.
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Interactive 3D parts identification and guided work instructions help teams understand the product, and follow the right fix process first time.
Interactive 3D parts identification and guided work instructions help teams understand the product, and follow the right fix process first time.
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Users can rotate, explode, zoom, search, and select parts directly from an accurate 3D model - with ERP integration supporting a smoother order process too!
Users can rotate, explode, zoom, search, and select parts directly from an accurate 3D model - with ERP integration supporting a smoother order process too!
Dealers, technicians, and customers can access clearer product information without waiting to interpret a manual, confirm a part, or explain the next step.
Dealers, technicians, and customers can access clearer product information without waiting to interpret a manual, confirm a part, or explain the next step.
Connect engineering changes to parts catalogues, work instructions and service information, keeping aftermarket knowledge current as products evolve.
Connect engineering changes to parts catalogues, work instructions and service information, keeping aftermarket knowledge current as products evolve.
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Users don't just see information; they understand what they're looking at, what they need, and what to do next - at the moment it's needed.
Users don't just see information; they understand what they're looking at, what they need, and what to do next - at the moment it's needed.